Contact AI Fast Trials
Have questions about our AI-powered clinical trial solutions? We're here to help! Get in touch with our team for more information.
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Contact Information
Headquarters
30 Mount Elizabeth Rd
Singapore 228519
Phone
+65 8178 1675 (SG)
+1 917 704 8264 (US)
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM SGT
(GMT+8)
Connect With Us
Request a Demo
Interested in seeing our AI voice agent in action? Schedule a personalized demo with our team.
Schedule DemoOur Global Presence
Supporting clinical trials worldwide with local expertise
Americas
- Houston (Operations Center)
- Denver (Research Center)
- New York (US Operations)
Asia-Pacific
- Singapore (Global Headquarters)
- Malaysia (Regional Center)
- Australia (Clinical Operations)
Frequently Asked Questions
Our typical implementation timeline is 4-6 weeks from initial consultation to full deployment. We follow a structured approach that includes requirements gathering, system configuration, integration with your existing systems, testing, and staff training. For urgent trials, we offer an expedited setup that can be completed in as little as 2 weeks.
Yes, our entire platform is built with HIPAA compliance as a foundational requirement. We implement end-to-end encryption, strict access controls, comprehensive audit logs, and secure data storage practices. We provide Business Associate Agreements (BAAs) as required and undergo regular security assessments and penetration testing to ensure the highest standards of data protection.
Yes, our platform is designed with integration capabilities for all major clinical trial management systems, electronic data capture platforms, and patient recruitment databases. We offer standard API connections for systems like Medidata, Oracle Clinical, Veeva, and others. For custom or legacy systems, our integration team works directly with your IT department to develop tailored connectors.
We provide comprehensive post-implementation support including 24/7 technical assistance, regular system updates, dedicated customer success managers, and ongoing training for your team members. Our support packages include monthly performance reviews, optimization recommendations, and continuous AI model improvements based on your specific trial requirements.